Help Center

1. Place an item in your ‘shopping cart’
2. Fill in your personal information
3. Choose between the payment options
4. Confirm your order by ‘Pay and Order’ 
5. Check your email for your order conformation
6. You will receive a Track and Trace code in your mailbox as soon as the order is processed. (In case you pick this method)

Use the size chart in the product discription to make sure the product fits perfectly.

No, if you placed an order you can not cancel or change the order yourself. Please contact us as soon as possible at contact@getlostapparel.com or DM us at our Instagram 'getlostskiing' and we will help you!

Send an e-mail to contact@getlostapparel.com immediately. In many cases we may be able to change the address for you if your order hasn't already been processed.   

You will receive the tracking code of your order in your mailbox as soon as your order is handled. If you didn't receive a tracking code, please contact us at contact@getlostapparel.com.